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Read through this statement to understand KLB systems Pty Ltd's position and obligations in relation to your privacy.
  1. KLB systems Pty Ltd's committment to your privacy
  2. Statutory and non-statutory requirements
  3. KLB systems Pty Ltd's Privacy Principles
  4. Cookies
  5. Controlling my personal information
  6. Children
  7. Other sites
  8. What else should I know about privacy?
1. KLB systems Pty Ltd's commitment to your privacy
KLB systems Pty Ltd employs measures to help ensure the privacy of your details, and help ensure that your rights are upheld. These measures are outlined in the following points in this document.

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2. Statutory and non-statutory requirements
KLB systems Pty Ltd privacy disclosure has been created to conform with the "Amended Privacy Act (Dec 2001)"

Additionally, KLB systems Pty Ltd will always deal with personal information in a highly ethical, moral and lawful manner.

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3. KLB systems Pty Ltd's Privacy Principles
KLB systems Pty Ltd operates in accordance with the following privacy principles:
Principle 1: Collection of information
KLB systems Pty Ltd collects personal information in the following ways:
  • directly from you when you provide information by phone or in documents such as an application form (on-line or off-line)
  • from our own records of how you use our services
Principle 2: Use of information
Your personal information may be used in order to:
  • provide the services you request
  • manage and administer services you request
  • improve the services you request
  • develop and research our services
Principle 3: Disclosure of information
The organisations to which KLB systems Pty Ltd MAY disclose information include:
  • your representatives (e.g., your authorised representatives or legal advisers)
  • government and regulatory authorities and other organisations, as required or authorised by law
  • fraud-checking and credit reporting agencies
  • agencies for credit related purposes such as creditworthiness, credit rating, credit provision and financing
  • KLB systems Pty Ltd's professional advisers, including accountants, lawyers and auditors
  • suppliers and their immediate dispatch and supply chains where it is required to reasonably provide the services you have requested, or a lawful requirement to pass on the information

Your information will not be sold by KLB systems Pty Ltd to external organisations for the purposes of marketing or other unsolicited contact unless:

  • not doing so conflicts with one of the above disclosure directives or
  • KLB systems Pty Ltd have written permission from you

Principle 4: Data quality
Prior to the use and disclosure of personal information, reasonable steps will be taken to ensure that personal information is relevant, accurate, complete and up to date. It is possible that KLB systems Pty Ltd or an agent of KLB systems Pty Ltd will contact you to confirm the validity of your on-file details.

Principle 5: Data security
KLB systems Pty Ltd employ reasonable, current measures to ensure that your details (both electronic and physical) remain secure and safe.

Physical measures include locks and alarms on areas containing the physical data and computers.

Electronic measures include passwords on computers and firewall security.

Principle 6: Access
KLB systems Pty Ltd will provide the personal details held about you, to you on written request EXCEPT where:
  • providing access would pose a threat to the life or health of a person or
  • providing access would have an unreasonable impact upon the privacy of other individuals or
  • the request is frivolous or
  • the information relates to existing legal dispute resolution proceedings between KLB systems Pty Ltd and the entity about who the data relates, and the information would not be accessible by the process of discovery in those proceedings or
  • providing access would reveal the intentions of KLB systems Pty Ltd in relation to negotiations with the individual in such a way as to prejudice those negotiations or
  • providing access would be unlawful or
  • denying access is specifically authorised by law or
  • providing access would be likely to prejudice an investigation of possible unlawful activity or
  • providing access would be likely to prejudice:
    1. the prevention, detection, investigation, prosecution or punishment of
      1. criminal offences; or
      2. breaches of a law imposing a penalty or sanction or
    2. the enforcement of laws relating to the confiscation of the proceeds of crime;
    3. the protection of the public revenue;
    4. the prevention, detection, investigation or remedying of Seriously Improper Conduct; or
    5. preparation for, or conduct of, proceedings before any court or tribunal, or implementation of its orders; by or on behalf of an enforcement agency; or
  • any agency performing a lawful national security function asks KLB systems Pty Ltd not to provide access on the basis that providing access would be likely to cause damage to the national security of Australia.

If access to personal information is reasonably denied by KLB systems Pty Ltd based on the above or similar criteria, independent legal counsel may be sought at your expense. If KLB systems Pty Ltd levies charges for providing access to personal information, those charges:

  • will be reasonable and
  • will not apply to the actual request for access

Further, KLB systems Pty Ltd will post any changes in its stance on privacy in future versions of this document. 

Principle 7: Anonymity
Whenever it is practicable, you will have the option of remaining anonymous when dealing with KLB systems Pty Ltd.

Principle 8: Sensitive information
KLB systems Pty Ltd will not collect personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or details of health, disability or sexual activity or orientation unless:

  • the subject of the information has consented; or
  • the collection is required or specifically authorised by law; or
  • the collection is necessary to prevent or lessen a serious and imminent threat to the life or health of any individual, where the subject of the information is physically or legally incapable of giving consent; or
  • the collection is necessary for the establishment, exercise or defense of a legal claim.

Principle 9: Compliance audit
KLB systems Pty Ltd convenes a panel to consider any initiative that will require the collection of personal data. The panel ensures that any request for data complies with the principles and rules outlined here, and is necessary for the reasonable running and development of KLB systems Pty Ltd.

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4. Cookies
The web sites controlled and run by KLB systems Pty Ltd do not currently employ cookie technology.

Cookies are generally small pieces of textual information that are written to your local computer from the web page that you are viewing. Cookies are typically used to store information that a web site will reuse on subsequent visits by you to that web site. Typical uses of cookies are to store your preferences (e.g., colour preferences or most recently used facilities on the web site) to personalise your browsing experience.

Many browsers are preset to accept cookie information, although browsers can usually be set to always reject cookies or to prompt you at the time a cookie is being written to allow you the option of accepting or rejecting it. Contact your browser manufacturer or refer to the browser on-line help for more information on this functionality.

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5. Controlling my personal information

Typically at the time of data collection there will be a statement outlining the processes by which you can request the updating or deletion of your personal data.

Additionally you can contact KLB systems Pty Ltd in writing and request amendments to your data. This request should be addressed to "The Privacy Officer" at KLB systems Pty Ltd, or emailed to privacy@klbsystems.com.
6. Children

KLB systems Pty Ltd request that children under the age of 16 have a parent or guardian verify their registration on web sites and the submission of on-Line Forms. Whilst KLB systems Pty Ltd make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of parents or guardians to monitor their children's Internet usage.

It is always wise for children to ask a guardian before sending any information over the Internet.

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7. Other Sites

Whilst visiting KLB systems Pty Ltd web site you may navigate be able to other web sites not managed or controlled by KLB systems Pty Ltd.

It is recommended that you read the privacy statements of the organisations whose web sites you navigate to.

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8. What else should you know about privacy?
Here's some advice to assist further in generally protecting you privacy on the Internet.

It is your responsibility to adjust your browser setting to allow or deny cookies and the running of browser-side executables (e.g., Java applets) etc. Understand the implications of setting these options in your browser.

Always close your browser when you have finished your user session to help ensure that data on earlier web pages can't be accessed, and on-line sessions are closed. You are responsible for the security and access to your own computer.

Whenever you disclose personal information over the Internet be aware that the information may be viewed or collected by people other than the intended recipient. If you post personal information in publicly accessible online forms you may receive unsolicited messages from other parties in return.

You are personally responsible for maintaining the secrecy of your username and passwords and/or any account information. Always ensure that sensitive data are transmitted only to web sites that are running encryption software to lessen the likelihood of the data's interception.

Please be careful whenever you are using the Internet and the KLB systems Pty Ltd web site.

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